Last updated: June 17, 2026
We collect personal information when you submit consultation requests through our website or communicate with us via email. This information typically includes your name, email address, project details and any other information you choose to provide.
The information we collect is used exclusively for the purpose of responding to your enquiries, preparing project quotations, and maintaining records of client communications.
Personal information provided through our consultation forms or email correspondence is used to:
We do not sell, trade or transfer your personal information to external parties. Your information may be shared with service providers who assist us in operating our business, such as email hosting services or accounting software, but only to the extent necessary for them to perform their functions.
We may disclose your information if required by law or in response to valid requests by public authorities.
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction. This includes internal reviews of data collection, storage and processing practices.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project-related communications are typically retained for seven years in accordance with standard business record-keeping practices.
You have the right to:
To exercise these rights, please contact us at [email protected] with your specific request.
Our website uses localStorage to remember cookie consent preferences. We do not use third-party tracking cookies or analytics services. For more information, see our Cookies Policy.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
If you have questions about this privacy policy or our data handling practices, please contact us at:
Unit 7, 142 Industrial Drive
Brookvale NSW 2100
Australia
Our privacy practices comply with the Australian Privacy Principles contained in the Privacy Act 1988. If you believe we have not handled your personal information in accordance with these principles, you may lodge a complaint with the Office of the Australian Information Commissioner.